FAQ

Do I have to purchase tickets in advance? Can I pay cash?

Tickets must be purchased in advance as tours sell out ahead of time. To maximize your chances of getting the day and number of tickets you prefer, please book well in advance. Cash is not accepted. To check availability dates and buy tickets online, visit 'Burgh Bits and Bites Food Tour. Or to purchase tickets by phone, please call our ticketing agent at 1.866.736.6343

Where does the tour start?

Check the respective tour's page for where to meet.

How much food is served on the food tour?

Each tour offers 5-6 stops for tastings. Enough food is offered at tasting that, for most, a meal afterwards is not needed.

What if I have dietary restrictions?

Please let us know if you (or anyone in your group) have a dietary restriction when you reserve your space. We will do our best to accommodate your needs.

Are there any beverages served on the tour?

A bottled water is provided at the tour start for each participant. You are welcome to bring additional water and/or beverage.

Can I purchase items during the tour?

In order for us to stay on schedule, we ask that you please wait to shop until the tour is completed.

Are cameras allowed on the tour?

Yes. Cameras and filming are allowed during the tour.

Would this tour be of interest to a local Pittsburgher?

Yes even locals can learn new things about the neighborhoods and the city in which they live.

Do I need to purchase a ticket for young children or infants?

If your child (or infant) is not participating in the tastings, you do not need to purchase a ticket for them. However, please do let us know if you will be attending with an infant or young child when making a reservation.

Is the tour wheel chair and baby stroller accessible?

Due to small food establishments, some places are not conducive to strollers or wheel chairs. Some tours can be customized to accommodate these requirements. Please contact us.

Do you offer private group tours?

We welcome private group tours. To book a group tour of twelve or more people, please contact us.

Does the tour leader accept gratuities?

Gratuities are not included in the ticket price. Gratuities are always appreciated.

Do you ever cancel tours?

Although it is very rare, we do reserve the right to cancel in case minimum enrollment is not met. In the case of cancellation, we will reschedule purchased tickets to another date.

Do I have to purchase tickets in advance? Can I pay cash?

Tickets must be purchased in advance as tours sell out ahead of time. To maximize your chances of getting the day and number of tickets you prefer, please book well in advance. Cash is not accepted. To check availability dates and buy tickets online, click here. Or to purchase tickets by phone, please call our ticketing service at 1.866.736.6343.

If a tour is sold out can I get on a waiting list?

We do not officially provide a waiting list. If a date is sold out, there is always a chance that we will add an additional tour. Please email us at info@burghfoodtour.com or call (412) 901‑7150 and let us know what date you are interested in.

How do I redeem my Gift Certificate?

Please check tour schedule and availability calendar. Book directly on-line with your certifcate code, or call 1.866.736.6343.

Private Tour Contract Information

Private Tours: Purchased less than 15 days from a tour date
Full payment made by credit card via PayPal or check is required immediately to hold a specific date, time slot, and tour guides.

Private Tours: Purchased 16-30 days prior to a tour date
A $150 deposit is required to hold a specific date, time slot, and tour guides. A deposit made by a credit card via PayPal will hold the date immediately. Remaining balance (non refundable) is due 20 days prior to the tour.

Private Tours: Purchased 31-90 days prior to a tour date
A $100 deposit is required to hold a specific date, time slot, and tour guides. Deposit made by credit card via PayPal will hold the date immediately. Remaining balance (non refundable) is due 20 days prior to the tour.

Please note. All sales are final. We prepay food tastings and are unable to reschedule tickets. No refunds.
A $35 service fee is charged for returned checks.